sj77 Privacy Policy

1. Introduction

sj77 ("sj77," "we," "our," or "us") respects the privacy of every individual who visits, registers with, or uses the sj77 online gaming platform accessible at sj77.cam ("Platform"). This Privacy Policy ("Policy") sets out the basis on which personal data collected from or about you will be processed by sj77.

This Policy is issued in compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 ("DPA"), and its Implementing Rules and Regulations issued by the National Privacy Commission ("NPC") of the Republic of the Philippines. It applies to all personal data processed in connection with your use of the sj77 Platform, including data collected through account registration, identity verification, financial transactions, customer support interactions, and use of the sj77 website and related services.

Where sj77 processes data in connection with its licensed gaming operations, it does so under the regulatory oversight of the Philippine Amusement and Gaming Corporation (PAGCOR). Regulatory data obligations under PAGCOR licensing may require sj77 to collect and retain certain player data regardless of consent, as a mandatory legal obligation.

2. Data Controller

sj77, the operator of the Platform accessible at sj77.cam, is the personal information controller ("PIC") as defined under the Philippine Data Privacy Act of 2012. All data collection, storage, and processing activities conducted through the sj77 Platform are carried out under the authority and responsibility of sj77.

For inquiries regarding the processing of your personal data, requests to exercise your data subject rights, or any privacy-related complaint, you may contact sj77's Data Protection Officer using the contact information provided in Section 15 of this Policy.

3. Personal Data We Collect

3.1 Registration Data

When you create a sj77 account, we collect the following information:

• Full legal name (as it appears on your government-issued ID);
• Date of birth (to verify the 21+ age requirement under PAGCOR regulations);
• Email address;
• Philippine mobile number;
• Residential address in the Philippines;
• Username and encrypted password.

3.2 Identity Verification (KYC) Data

In compliance with PAGCOR licensing requirements and Philippine anti-money laundering legislation, sj77 may collect the following during Know Your Customer (KYC) verification:

• Copies of valid Philippine government-issued identification documents (Passport, UMID, SSS ID, PhilHealth ID, or driver's license);
• Proof of residential address (utility bill, bank statement, or barangay certification);
• Proof of payment method ownership (screenshot or statement showing your GCash or bank account in your name);
• A live selfie or document selfie where required for biometric verification.

3.3 Financial Transaction Data

sj77 records information related to deposits, withdrawals, and gaming transactions including transaction amounts, timestamps, payment method identifiers (masked GCash numbers or bank account references), and transaction statuses. Full payment instrument numbers are not stored by sj77 and are processed through PCI-compliant third-party payment processors.

3.4 Gaming Activity Data

sj77 automatically records data related to your gaming activity on the Platform, including games played, bet amounts, session duration, win and loss records, bonus claims, and wagering progress. This data is required for regulatory reporting, responsible gaming monitoring, and dispute resolution purposes.

3.5 Technical & Device Data

sj77 automatically collects certain technical information when you access the Platform, including your IP address, browser type and version, device type and operating system, pages visited, referral source, and session duration. This information is collected through cookies and similar tracking technologies as described in Section 8 of this Policy.

3.6 Communications Data

When you contact sj77 customer support via live chat or email, sj77 records the content of your communications, including any personal information you voluntarily provide in the course of seeking support. These records are retained for quality assurance, training, and dispute resolution purposes.

4. How We Collect Your Data

sj77 collects personal data through the following means:

• Directly from you: when you complete the registration form, submit KYC documents, contact customer support, or participate in promotions;
• Automatically: through cookies, web beacons, and server logs when you browse or interact with the sj77 Platform;
• From payment processors: when you complete a deposit or withdrawal through GCash, PayMaya, BPI, BDO, or Metrobank, the relevant payment processor confirms transaction status and masked payment identifiers to sj77;
• From third-party identity verification providers: sj77 may use third-party KYC service providers to assist in verifying the authenticity of identity documents submitted during account verification;
• From regulatory authorities: PAGCOR and other Philippine regulatory bodies may share information with sj77 in connection with their oversight functions.

5. Legal Basis for Processing

sj77 processes personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Consent: for optional marketing communications and cookies beyond those strictly necessary for Platform operation, where you have expressly opted in;
• Contractual Necessity: processing necessary to perform our contractual obligations to you under the sj77 Terms & Conditions, including account management, payment processing, and game delivery;
• Legal Obligation: processing required by PAGCOR licensing conditions, the Anti-Money Laundering Act (AMLA) of the Philippines, and other applicable Philippine legislation;
• Legitimate Interests: processing necessary for sj77's legitimate business interests, including fraud prevention, security monitoring, and platform improvement, where such interests are not overridden by your data protection rights.

6. How We Use Your Personal Data

sj77 uses the personal data collected for the following specific and lawful purposes:

• Creating, maintaining, and administering your sj77 account;
• Verifying your identity and age (21+) in compliance with PAGCOR regulations;
• Processing deposits, withdrawals, and gaming transactions through GCash, PayMaya, and Philippine banking channels;
• Complying with anti-money laundering obligations under the Philippine AMLA and reporting to PAGCOR as required;
• Delivering games, promotions, bonuses, and other Platform services to your account;
• Providing customer support and resolving account disputes;
• Sending transactional communications including account activity notifications, security alerts, and withdrawal confirmations;
• Sending marketing communications where you have consented to receive them;
• Monitoring for and preventing fraudulent, collusive, or abusive activity on the Platform;
• Enforcing responsible gaming tools including deposit limits, self-exclusion, and age verification;
• Improving Platform performance, user experience, and game offerings based on aggregated behavioral analytics;
• Complying with any legal obligation or responding to lawful requests from Philippine regulatory or law enforcement authorities.

7. Sharing Your Personal Data

7.1 Service Providers

sj77 engages trusted third-party service providers to assist in operating the Platform. These providers process personal data on sj77's behalf under strict contractual data processing agreements and are not permitted to use your data for any purpose other than providing services to sj77. Categories of service providers include: payment processors (GCash, PayMaya, BPI, BDO, Metrobank), KYC and identity verification providers, cloud infrastructure and hosting providers, customer support platform providers, and game software providers (such as PG Soft, Pragmatic Play, Jili, and JDB).

7.2 Regulatory Authorities

sj77 is required by law to disclose certain player data to PAGCOR and other Philippine regulatory bodies as part of its licensing obligations. sj77 may also be required to report suspicious transactions to the Anti-Money Laundering Council (AMLC) of the Philippines. These disclosures are mandatory legal obligations and cannot be refused by sj77.

7.3 Law Enforcement

sj77 may disclose personal data to Philippine law enforcement agencies or courts where required by a lawful court order, warrant, or subpoena. sj77 will, where legally permissible, notify affected users of any such disclosure requests.

7.4 No Sale of Data

sj77 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes not related to the operation of the sj77 Platform.

8. Cookies & Tracking Technologies

The sj77 Platform uses cookies and similar technologies (including web beacons and local storage) to deliver and improve Platform functionality, maintain your login session, remember your preferences, analyze usage patterns, and support fraud prevention systems.

The following categories of cookies are used on the sj77 Platform:

• Strictly Necessary Cookies: Required for the Platform to function. These cannot be disabled and do not require consent. They include session cookies that keep you logged in to your sj77 account during a session and security cookies that protect against cross-site request forgery.
• Functional Cookies: Remember your preferences such as language settings and game view layouts to improve your experience.
• Analytics Cookies: Collect aggregated, anonymized data about how players use the Platform, which pages are visited most frequently, and where errors occur — used to improve sj77 services.
• Marketing Cookies: Used to deliver relevant promotions and measure the effectiveness of sj77 marketing campaigns. These are only set with your consent.

You can manage non-essential cookie preferences through the cookie settings panel on the Platform or through your browser settings. Note that disabling strictly necessary cookies may prevent certain parts of the sj77 Platform from functioning correctly.

9. Data Retention

sj77 retains personal data only for as long as necessary to fulfill the purposes for which it was collected, subject to the following minimum retention periods mandated by Philippine law and PAGCOR licensing conditions:

• Account and KYC data: Retained for a minimum of five (5) years from the date of account closure, as required by PAGCOR and AMLA regulations;
• Financial transaction records: Retained for a minimum of five (5) years in accordance with Philippine banking and AMLA record-keeping obligations;
• Gaming activity logs: Retained for a minimum of three (3) years from the date of the activity;
• Customer support communications: Retained for two (2) years from the date of the interaction;
• Marketing consent records: Retained for as long as your consent is active, plus one (1) year after withdrawal of consent.

Upon expiry of the applicable retention period, sj77 will securely delete or anonymize personal data unless a longer retention period is required by a specific legal obligation or ongoing legal proceeding.

10. Data Security

sj77 implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the sj77 Platform;
• Encryption of sensitive data at rest, including identity documents and financial records;
• Strict role-based access controls limiting employee access to personal data to those who require it to perform their job functions;
• Regular security audits and vulnerability assessments;
• Two-factor authentication for internal administrative access;
• Firewall protection and intrusion detection systems on all sj77 servers.

11. International Data Transfers

Some of sj77's service providers — including cloud infrastructure and game software providers — may process personal data outside the Republic of the Philippines. Where such international transfers occur, sj77 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Philippine Data Privacy Act, including contractual clauses that bind recipient processors to applicable data protection obligations.

sj77 will not transfer your personal data to a country or territory that the National Privacy Commission has determined to have inadequate data protection standards unless express consent has been obtained from you and suitable contractual protections are in place.

12. Your Rights as a Data Subject

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by sj77:

• Right to be Informed: The right to know what personal data sj77 collects about you, the purpose of collection, how it is used, and who it is shared with — as disclosed in this Privacy Policy;
• Right of Access: The right to request a copy of the personal data sj77 holds about you and information about how it is processed;
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data held by sj77;
• Right to Erasure or Blocking: The right to request deletion or blocking of your personal data where it is no longer necessary for the purpose it was collected, where you have withdrawn consent (and no other legal basis applies), or where processing is unlawful — subject to sj77's mandatory legal retention obligations;
• Right to Object: The right to object to the processing of your personal data on the basis of legitimate interest, including direct marketing;
• Right to Data Portability: The right to receive a copy of your personal data in a structured, commonly used, machine-readable format where technically feasible;
• Right to Lodge a Complaint: The right to file a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data protection rights have been violated.

To exercise any of these rights, please contact sj77's Data Protection Officer using the contact details in Section 15. sj77 will respond to all verified data subject rights requests within thirty (30) days of receipt. In cases of complex requests, sj77 may extend this period by an additional thirty (30) days with prior notice to the requestor.

13. Children's Privacy

The sj77 Platform is strictly for adults aged 21 years and above in compliance with PAGCOR regulations. sj77 does not knowingly collect personal data from any person under the age of 21. If sj77 becomes aware that personal data has been collected from a person under 21, the relevant account will be immediately closed, all data will be deleted (subject to any mandatory regulatory retention obligations), and the matter may be reported to the appropriate authorities.

If you are a parent or guardian and you believe your child has registered on sj77 without your knowledge, please contact sj77 customer support or the Data Protection Officer immediately.

14. Changes to This Privacy Policy

sj77 reserves the right to update or revise this Privacy Policy from time to time to reflect changes in our data processing practices, applicable Philippine law, PAGCOR regulatory requirements, or the services offered on the Platform. Material changes to this Policy will be communicated to registered users via email notification or a prominent in-platform notice at least seven (7) days before the changes take effect.

The date of the most recent revision will always be displayed at the top of this Policy. Your continued use of the sj77 Platform following the effective date of any revised Privacy Policy constitutes your acceptance of the changes. If you do not agree to the revised Policy, you should cease using the Platform and may request account closure.

15. Contact & Data Protection Officer

For questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by sj77, you may contact us through the following channels:

• Live Chat: Available 24/7 on the sj77 Platform — the fastest way to reach our support team
• Data Protection Officer Email: [email protected] (plain text — this is not a clickable link)

sj77's Data Protection Officer is responsible for overseeing compliance with the Philippine Data Privacy Act and this Privacy Policy. All data subject rights requests, privacy complaints, and data breach notifications should be directed to the Data Protection Officer at the contact above.

If you are not satisfied with sj77's response to a privacy complaint, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Republic of the Philippines, which has jurisdiction over matters arising under Republic Act No. 10173.